1. The IT Helpdesk is only in the library Monday-Wednesday from around 9:30-12:30.
2. The IT office is located in Labry Hall on the bottom floor, in the room on the left before the first computer lab.
3. If you are having trouble accessing your CAMS, Blackboard, and/or email accounts, try logging in with your first and middle initials, last name, and last 2 digits of your Social Security Number as your username, and your first and last initial (CAPITALIZED) and last 6 digits of your Social Security Number as your password. So, for example, if your name was Pat D. Jones, and your Social Security Number was 123-44-5566, your username would be pdjones66, and your password would be PJ445566. Easy enough, right? ;-p
If you have IT problems, submit a Helpdesk request through this link. You can find instructions on how to use the system here.
We'll do anything we can to help with these issues, so contact us if you need further assistance. We hope everyone has a great year!